Terms of Service

Opah is a competitive marketing-intelligence tool for independent music artists and their managers. It aggregates and analyzes information that is already publicly available across platforms such as Spotify, the Meta Ad Library, TikTok, YouTube, and Instagram, and presents it as charts, maps, and summaries to help you understand what artists in a niche are doing.

Opah is an independent product. It is not affiliated with, endorsed by, or sponsored by Spotify, Meta, TikTok, YouTube, Instagram, or any other platform. All platform names and trademarks belong to their respective owners.

You must be at least 18 years old to use the Service. You are responsible for the accuracy of the information you provide, for keeping your login credentials secure, and for all activity that occurs under your account. Authentication is handled by our identity provider; you agree to its handling of your sign-in as described in our Privacy Policy.

Paid plans are billed on a recurring basis, monthly or yearly as chosen at checkout, through our payment processor. By subscribing, you authorize us to charge your payment method on each renewal until you cancel. Plan limits, such as the number of artists you can track and the number of playbooks you can run, are shown at checkout and in the app.

You can cancel at any time; cancellation stops future renewals and your plan remains active through the end of the current billing period. Except where required by law, payments are non-refundable, and cancelling does not refund or prorate the rest of the current billing period. A plan change or an extra playbook added during a period is prorated against that period. We may change prices or plan features with reasonable advance notice; changes apply at your next renewal.

You agree not to:

• resell, redistribute, or systematically extract the data or analysis Opah provides, except for your own internal use;
• copy, reverse-engineer, or attempt to derive the source code or underlying models of the Service;
• use the Service to harass, stalk, or harm any individual, or in any way that violates a platform’s own terms or applicable law;
• attempt to gain unauthorized access to the Service, other accounts, or our infrastructure, or interfere with its normal operation.

If you publish a Smart Link, you decide why fans’ email addresses are collected on it and how you use them, and you are their controller. Opah stores them, shows them to you, lets you export them and sends one confirmation email to each fan on your behalf, as your processor; it uses them for nothing else. You are responsible for having a legal basis to collect and use them, for what your Smart Link page tells fans, and for any email you send them, including the unsubscribe and consent rules that apply to you. If a fan asks us about their address, we pass the request to you and act on your instruction, or delete it where the law requires.

The data in Opah is aggregated from third-party public sources and automated collection. It may be incomplete, delayed, or inaccurate, and platforms can change or remove what they expose at any time. Opah’s charts and summaries are provided for informational purposes only. They are not financial, legal, or professional advice, and any business decision you make based on them is your own responsibility.

The Service, including its software, design, visualizations, and the way it organizes and presents data, is owned by Opah and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service while your account is in good standing. Any inputs you provide (for example, the roster of artists you choose to track) remain yours, and you grant us the rights needed to operate the Service for you.

If you believe material on the Service infringes your copyright, send a notice to support@opah.studio or by post to Opah, 6339 Charlotte Pike, Unit #D242, Nashville, TN 37209, with: your physical or electronic signature; the work you say is infringed; the material and where it is on the Service (a URL is best); your name, address, phone number and email; a statement that you believe in good faith the use is not authorised by the copyright owner, its agent or the law; and a statement, under penalty of perjury, that the notice is accurate and that you are the owner or authorised to act for the owner (17 U.S.C. § 512(c)(3)).

We remove or disable access to the material, and tell the person who posted it, who can send a counter-notice to the same address. We close the accounts of repeat infringers.

Opah relies on third-party providers for authentication, payments, hosting, data storage, and data collection, and the data it analyzes originates from third-party platforms. We are not responsible for the availability, accuracy, or practices of those third parties, and your use of the data may also be subject to the originating platforms’ terms.

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that the data will be complete or current.

To the maximum extent permitted by law, Opah will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenue, or data. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months before the event giving rise to the claim.

You agree to indemnify and hold Opah harmless from claims, losses, and expenses arising out of your use of the Service, your content or inputs, or your violation of these Terms or applicable law.

You may stop using the Service at any time. You can delete your account yourself with “Delete account” in the Account panel of the dashboard, or ask us at the address below. Deletion cancels any subscription at once, without a refund or credit for the rest of the billing period (section 3), ends your access, and deletes your account data as the Privacy Policy describes; invoices and payment records stay with Stripe for tax and accounting law. “Download data” in the same panel gives you a copy of your data first. We may suspend or terminate your access if you breach these Terms or use the Service in a way that risks harm to others or to the Service. On termination, your right to use the Service ends; sections that by their nature should survive (such as intellectual property, disclaimers, and limitation of liability) will continue to apply.

We may update these Terms from time to time. When we make material changes, we will update the date above and, where appropriate, notify you. Your continued use of the Service after changes take effect means you accept the updated Terms.

These Terms are governed by the laws of the State of Tennessee and the federal laws of the United States that apply there, without regard to conflict-of-law rules. Opah is operated from Nashville, Tennessee.

If you have a dispute with us, email us first at the address below and describe it; we will try to resolve it with you within 30 days. If we cannot, the dispute is decided by the state or federal courts located in Davidson County, Tennessee, and you and we agree to their jurisdiction. Either of us may instead bring a claim in a small claims court that has jurisdiction over it. If you are a consumer, nothing in this section takes away a right you have under the mandatory law of the country where you live, including the right to bring a claim in its courts.

Questions about these Terms? Reach us at support@opah.studio, or by post at Opah, 6339 Charlotte Pike, Unit #D242, Nashville, TN 37209.